AB Tutor Control Knowledgebase

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There were 7 articles found in this category:
  1. questionWhat does the warning 'authentication failure - unauthorised connection' mean?
    By setting the additional security flag “Prevent older AB Tutor programs from connecting to your remote machines” on your clients, any tutor program not running the same version or above will not be able to connect to the client machines. The clients will have the status of “ ...

  2. questionI have just re-installed my clients and made sure not to set a password at installation. I definitely have no password set on my tutor. I still cannot connect.
    For security reasons, if you re-install the clients and do not set a connection password at the point of installation, the installation program will detect the last password used unless you specifically deleted it during the de-install process. This 'old' connection password will again be set b ...

  3. questionI get an "Authentication Failure" message and the status "Invalid Connection Password"
    Although you are able to ‘see’ a computer, when you try to connect to it, a red cross appears over the icon of the computer, the error message ‘Invalid Connection Password’ appears in the Status bar, and you get an ‘Authentication Failure’ message. [Please scr ...

  4. questionI get a message 'ABClient program is currently runningo n this computer and you are not authorised to close it'
    For the AB Tutor program to scan and find remote client machines, the Client program must not be running on that machine. When you launch the AB Tutor Control Program, it detects that the Client software is running on the machine and asks you if you want to close it. For security reasons you ...

  5. questionCreating a set of policies that can be copied to each tutor workstation
    Most AB Tutor settings (including policies and groups etc.) are stored in a file called ABControl.xml. Under XP this file is located in the folder in which AB Tutor was installed, in operating systems up to and including XP you'll find this file in c:\program data\abconsulting\ab tutor control ...

  6. questionCan I use AB Tutor v6 over a wireless network?
    Yes, you can use AB Tutor over a wireless network. With high bandwidth, reliable connections the software functions as well as in 'wired' environments but with less reliable wireless connections, you may find a slight degrading of performance. There are three things you need to do to allow AB Tu ...

  7. questionCan AB Tutor monitor clients across different subnets?
    Yes, AB Tutor can monitor clients across subnets - but it needs to be configured to allow this. There are two ways you can do this. 1. Choose 'Multicast' as the main method of scanning for clients. or 2. Create a 'classroom group' of the clients in the remote subnet. First Method: Choose 'Mult ...


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