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Download, Installation and Registration
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Information and advice on downloading, installing and registering AB Tutor Control
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There were 35 questions found in this category:
 AB Tutor Control V6 Installation
Download and Install Download the AB Tutor Control install file (abtcsetup6.msi) from www.abconsulting.com. This single install file is used to install both the client and the tutor programs. The trial version that is available for download is a fully working but time-limited copy of the prog ...
- How can I upgrade from Version 3.x to Version 4 or Version 5?
We currently offer all valid registered users of AB Tutor Control free upgrades to version 4 and 5. If you are currently running version 3.x, please follow the steps below to upgrade your installation.1. Check that you have an Internet Connection and that you have not blocked AB Tutor Control f ...
- AB Tutor Control V5 Installation.
There are four steps you need to run through to get AB Tutor Control up and running:1. Start by installing the tutor program2. Next, install the client program3. Configure your setup to allow AB Tutor Control to work4. Activate the tutor (but not client) software1. Install the tutor program1. C ...
- Account Activation Problem - error message "Sorry, there appears to be a problem with your account"
Question:I cannot activate the account using a valid serial number. The internet is not blocked and the returned error message is that "sorry, there is a problem with your account". Cause:You will get this error message if you try and give the same 'friendly name' to two different installations. ...
- Activating your AB Tutor Control Licence
Once you have installed the software, you will need to activate it (only for the Tutor Control program - you do not need to activate the client software.)1. Launch the AB Tutor Control program on the tutor machine.2. Go to Help, Licence Activation.3. Insert your Account Serial NumberWhen a schoo ...
- Can AB Tutor Control connect to nComputing virtual desktops?
Yes, AB Tutor Control can connect to, watch and control nComputing virtual desktops running Windows. The only AB Tutor Control function that will not work on nComputing virtual desktops is the remote 'logon' function - everything else functions perfectly. Configuring AB Tutor Control to connect ...
- Can I try out AB Tutor Control without purchasing it?
Yes, schools and organisations can download a trial copy of AB Tutor Control to use for an evaluation period of 30 days. (We do not send out trial versions of the software for personal use.) The trial copy is a fully-functional but time-limited version of the software. To extend the use of the s ...
- Can I upgrade my clients without having to reinstall the client program on every machines
As long as your clients are currently running version 3.0 or later, you can use AB Tutor Control's built-in client update function to upgrade your workstations without having to re-install the software on each client. 1. Launch the upgraded AB Tutor Control Program 2. Switch on all your client ...
- Do clients who purchased AB Tutor Control from resellers have accounts in the Licence Management System?
Yes, as long as you purchased the licences from an AB Tutor Control authorised reseller, your school will have an account in the licence management system. You can quickly find out if you have a user account by going to our homepage and clicking on the logon link on the right-hand side of the p ...
- Does AB Tutor Control run under VISTA?
Yes, AB Tutor Control version 5 is fully Vista Compatible, although some of the functionality available in version 4 will be missing in the Vista version due to changes in Microsoft's system design.See 'What's New' in Version 5.
- Help! I've lost my password to log onto the Licence Management System.
That's no problem. Just go to the logon page for the Licence Management System (https://www.abtutorcontrol.com), enter your email address (which is also your username) and click on the 'Forgot your password?' link. A password reminder will automatically be sent to your email address.If your emai ...
- How can I upgrade from version 1 or 2 of AB Tutor Control to the latest version?
It is not possible to do an automatic update to the latest version of AB Tutor Control from versions 1 and 2. Instead, you will need to de-install the old version then start a fresh installation. Please follow the steps outlined below:1. Find the Identity code of the old installation you wish t ...
- How do I get an account in the Licence Management System?
When a school purchases one or more AB Tutor Control licences, it automatically has an account for the school created in the Licence Management System. If you are the person who made the order, or if we were given your details by the school, then we would have automatically created a user accoun ...
- How do I move the AB Tutor Control Console from one computer to another?
To move the AB Tutor Control Console from one PC to another may vary depending on how you licensed your copies of AB Tutor.If you license your software using the online automated system, please follow these instructions:1. Remove the software from your PC.2. Log onto the Licence Management Syst ...
- How to automate the installation of AB Tutor Control
Introduction Deploying software is something that is typically a pretty simple task. However, this is not necessarily the case when the software you are deploying must be installed on dozens, hundreds, or even thousands of computers. The headache involved in doing this tends to increase as the ...
- How to use the Licence Management System to manage your licences.
What can I do in the LMS? With AB Tutor Control’s Licence Management System, you can:- Download the latest version of AB Tutor Control- View the number of licences you have purchased- Check the computers on which you have installed the Tutor program and when they were last used- Check th ...
- I already have an AB Tutor Control Licence - how can I download the software without having to resubmit a download request?
The easiest way for AB Tutor Control account holders to download the latest version of AB Tutor Control is to log onto their account in the Licence Management System (LMS) at https://www.abtutorcontrol.com, or alternatively, login links can be found on our main webpage: www.abconsulting.comand c ...
- I already have an account and want to order more licences. How do I do this?
If have purchased you previous licences from a Reseller, you will not find an 'Order More' button on your account homepage. To order further licences, you will need to contact your Reseller directly. Should you for some reason wish to purchase additional licences directly from AB Consulting, y ...
- I am running v5 but would like to trial v6. How do I do this?
If you are a current AB Tutor Control v5 user, you may wish to continue running AB Tutor Control but test out v6 for a period of up to 30 days. To do this you must install version 6 on a machine that is not currently running the older version 5. As part of the version 6 MSI install, it will by ...
- I have an old version of AB Tutor Control - can I upgrade to the latest version?
As long as you are a valid registered user and have an account set up in the Licence Management System, you can upgrade your installation to the version 5 of AB Tutor Control at no extra cost. Please note, however, that you will be charged for upgrading to version 6 and subsequent versions. Acco ...
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