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Welcome to our knowledge base. To find what you're after, use the search box below or choose a category to view listed questions.
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Bulk Buyers Only (5)
Private area for those with special bulk buyer status
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Resellers Only (2)
This is a private area for AB Tutor Control Resellers Only
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Pricing and Purchase
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Licensing models, license management system, pricing, purchasing and payment methods
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There were 26 questions found in this category:
 Is AB Tutor Control freeware/shareware?
No, the AB Tutor Control program is neither freeware nor shareware.All copyright and other intellectual property rights in the AB Tutor Control software and accompanying user documentation remain the absolute property of AB Software Consulting Limited. This includes all versions of AB Tutor Cont ...
- Where can I obtain copies of earlier versions of AB Tutor Control?
AB Consulting and all authorised AB Tutor Control resellers will only distribute and sell the latest version of AB Tutor Control. If someone offers you an earler version (e.g. 1.7 or 3.5), you can be sure that they are not authorised AB Tutor Control resellers and are in breach of international ...
- If we were to upgrade to 10 licences from 6 would we still qualify for the discounted 10+ price (backdated to our original purchase)?
In this case, the additional 4 licences you purchase in your second order would be at the 10+ discounted rate. However, we cannot backdate this rate to the original purchase.
- Can a company buy ten licences at the 10+ rate and resell them singly at the single licence rate?
Our End User Licence Agreement states that all AB Tutor Control licences are non-transferable. So, if you buy any number of licences and transfer them to a third party without the prior written consent of AB Consulting, you will be in contravention of the End User Licence Agreement and risk havi ...
- Can a school order licences using a purchase order?
We are more than happy to accept purchase orders - in fact, as our clients are mainly schools, this is how the majority of our clients purchase licences.For information on how to do this, please see our knowledgebase item:I am a new client and want to know how to purchase AB Tutor Control licen ...
- Can I purchase AB Tutor Control with a Visa Purchasing Card?
Worldpay does accept Visa cards - but has some restrictions on VisaPurchasing Cards, please see the information below (taken from Worldpay's support site: http://support.worldpay.com/products_services/services/cards.html)Note: Visa Purchasing: some businesses may pay using a Visa Purchasingcard ...
- Can I purchase AB Tutor Control with e-learning credits
Due to repeated requests by schools, we've tried to register as a supplier with Curriculum Online. Our application was rejected by the Curriculum Agency - they are absolutely firm that AB Tutor Control does not meet the eligibility criteria for e-learning credits. The reason they gave was that ...
- Do I lose a licence if I lose my memory stick?
No, you do not lose a licence if this happens.All you need to do in this case is log onto your account in the licence management system as usual, identify the memory stick installation in question and delete it from your account. This will prevent the memory stick installation from working - and ...
- Do you charge for support, annual maintenance and upgrades?
We do not charge support or annual maintenance fees as long as users are running the current or previous version of AB Tutor Control.All version 4 licensed users may upgrade to version 5 free of charge. However, from version 6 (to be launched in January 2009), upgrades will be chargeable.
- Do you have AB Tutor for Apple Mac's or Unix
Currently AB Tutor only runs on Windows Systems.
- Do your prices include shipping charges?
We only deliver our software electronically over the Internet - we do not, therefore, need to charge you any shipping costs.
- How do I decide on the number of licences I require?
The software consists of two components, the Teacher (Tutor Control) program and the Student (client) program. The student component is a very small program installed on all the students' workstations that you will need to monitor/control. It can be installed on as many machines as you like as ...
- How do I move the AB Tutor Control Console from one computer to another?
To move the AB Tutor Control Console from one PC to another may vary depending on how you licensed your copies of AB Tutor.If you license your software using the online automated system, please follow these instructions:1. Remove the software from your PC.2. Log onto the Licence Management Syst ...
- How do I move the software from one computer to another?
The steps you need to take to transfer the software - and a licence - from one tutor machine to another vary depending on the version of AB Tutor Control you wish to move, and on the method you used to activate the software. If you are not sure which version of AB Tutor Control you are running ...
- How to upgrade to Version 6
Upgrades to version 6 are not free. Please do not update your current version 5 installations before purchasing version 6 upgrade licenses. You can download and trial version 6 by installing it on a clean machine. (i.e. one that has not had version 5 already installed).To purchase Version 6, log ...
- I am a new client and want to know how to purchase AB Tutor Control licences
Please note that the information provided below only applies to single schools or companies who have not previously purchased licences. Larger organisations that wish to buy licences for distribution to schools need to contact us directly There are two main ways of purchasing AB Tutor Control ...
- I am an Australian client - do I need to add GST to the cost of the licences?
It is our understanding that no GST is payable on licences of AB Tutor Control purchased online by Australian schools as AB Consulting is a 'non-resident supplier of a digital product' – See Chapter 4 of the Electronic Commerce Industry Partnership - Issues Register, Application of GST to ...
- I am an EC Customer but outside the UK - will I be charged VAT or tax?
Yes, all of our EC customers will be charged VAT at 15% except in the following cases:1. If your school/company/organisation has a valid VAT registration number. 2. If the district/school/local authority through which you are purchasing AB Tutor Control has a valid VAT registration number. So, ...
- I have just downloaded the latest version of ABTC - it says it is a trial but I have already got licences.
There is no difference between the trial and the full version of AB Tutor Control, and the installations msi file is the same for both. You just need to activate the trial version by entering your Account Serial Number into the licence activation box. (Help, Licence Activation).As long as you ha ...
- I want to upgrade my licences to Version 6
You can upgrade your licences to Version 6 from previous versions for a small fee.To order your licences online, or create a quote for your purchasing department, please follow these instructions:1. Log onto the Licence Management System2. Click on the 'quote/order' button at the top of account ...
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