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The only way a student can initiate chat with the tutor is if an 'Enable Privacy Policy' has been set.  To create a privacy policy, follow the steps below:
 
1. On the menu bar, go to Policies, Policy Manager, Add New, Enable Privacy. 

 Depending on how your administrator has set up AB Tutor Control, it is possible that if you are logging on as a tutor, you may not have access to the Policy Manager. 



2. Choose whether you want to set a temporary or permanent policy.

3. You will be given the choice of 3 privacy settings:

a. Indicate to User that a Tutor is connected.

This informs the client that a tutor program is connected to their computer, but does not tell them if or when they are being watched. They will see a small AB Tutor Control icon in their system tray. If the client right-clicks on this icon, they can initiate a chat.

b. Indicate to User that a tutor is Watching.

This is the same as the above option, with the additional feature that when the client is actually being watched by a tutor, the eye blinks.

c. Allow User to block Tutor from Watching.

This is the highest of the privacy settings. It allows the client to know that a tutor is connected and also when they are watching.  Additionally it allows the client to block a watch by right-clicking on the icon in the system tray.  When a client does this, a red 'no entry' sign will appear on the tutor's watch screen and the tutor will be unable to see the client.