» Home
» AB Tutor Control
» Support
» Knowledgebase
» Glossary
» Favorites
» Send a question
» Forum
» Send a question
» Login
» About Us
» Contact
 
 
AB Tutor Control Knowledgebase

Search the Knowledgebase Browse by Category

[Advanced Search]
View Articles by Category
There are no sub categories
Download, Installation, Licensing and Registration rss button
(Page 1 of 2)     «« |  Prev | 1 | 2 | Next | »»
There were 23 articles found in this category:
  1. questionInstructions for installing AB Tutor Control on a usb drive
    AB Tutor will run on a memory stick, to achieve this installation, please follow the instructions below: Notes to remember: We recommend you install AB Tutor onto a memory stick using a PC that doesn’t have AB Tutor already installed – this prevents any confusion in which licence ...

  2. questionI am running v5 but would like to trial v6. How do I do this?
    If you are a current AB Tutor v5 user, you may wish to continue running AB Tutor but test out v6 for a period of up to 30 days. To do this you must install version 6 on a machine that is not currently running the older version 5. As part of the version 6 MSI install, it will by default first d ...

  3. questionActivating your AB Tutor Licence
    Once you have installed the software, you will need to activate it (only for the Tutor program - you do not need to activate the client software.) 1. Launch the AB Tutor program on the tutor machine. 2. Go to Help, Licence Activation. 3. Insert your Account Serial Number When a school or organi ...

  4. questionWill I lose my classroom groups and policies if I upgrade to Version 6?
    When you upgrade AB Tutor you will be given the option to save previous configuration settings, which includes groups, passwords and policies. By clicking on 'no' these will not be removed and can be used in version 6.

  5. questionTransferring Licences from one machine to another
    Should you wish to move your AB Tutor from one PC to another, it is necessary to update your licences within the Licence Management System: 1. Log onto your account within the Licence Management System. 2. Identify the licence record for the installation you are moving. 3. Click on the 'free up ...

  6. questionTerminal Server Support
    Terminal Server Support From version 5, thin client support is available via Microsoft’s Terminal Services. Terminal Services is a component of Microsoft Windows operating systems (both client and server versions) that allows a user to access applications or data stored on a remote comput ...

  7. questionProblems when installing the ABClient program via Active Directory
    When you install the ABClient program on a remote machine, the MSI installer will also try to install a simple ‘Mirror Driver’. This mirror driver is used to speed up screen refresh rates and improve performance, but it is not an essential component. When any driver is installed o ...

  8. questionInstructions for upgrading from AB Tutor v5 to AB Tutor v6
    Purchasing an upgrade from earlier versions to AB Tutor v6 You will need to purchase an upgrade to AB Tutor v6 before you are able to run this new version. The easiest way to do this is through your account in the licence management system. For more information on how to make orders using this ...

  9. questionI have just downloaded the latest version of AB Tutor Control - it says it is a trial but I have already got licences.
    There is no difference between the trial and the full version of AB Tutor, and the installations msi file is the same for both. You just need to activate the trial version by entering your Account Serial Number into the licence activation box. (Help, Licence Activation). As long as you have fr ...

  10. questionI have an old version of AB Tutor - can I upgrade to the latest version?
    As long as you are a valid registered user and have an account set up in the Licence Management System, you can upgrade your installation to the version 5 of AB Tutor at no extra cost. Please note, however, that you will be charged for upgrading to version 6 and subsequent versions. Accounts h ...

  11. questionI have an Account Activation Problem - "Sorry there appears to be a problem with your account"
    If you cannot activate your account using a valid serial number and the internet is not blocked and the returned error message is that "sorry, there is a problem with your account". You will get this error message if you try and give the same 'friendly name' to two different installations. E ...

  12. questionI get an 'Unable to verify your licence' warning, but I have valid licences
    Every time a registered copy of the software is launched, AB Tutor ‘phones home’ and connects to the license management system via the Internet to check that the installation that is being run is valid – to ‘verify’ the license. You will get the warning ‘AB C ...

  13. questionI already have an account and want to order more licences. How do I do this?
    If you have purchased your previous licences from a reseller, you will not find an 'Order More' button on your account homepage. To order further licences, you will need to contact your Reseller directly. Should you for some reason wish to purchase additional licences directly from AB Consult ...

  14. questionI already have an AB Tutor Licence - how can I download the software without having to resubmit a download request?
    The easiest way for AB Tutor account holders to download the latest release of AB Tutor is to log onto their account in the Licence Management System or alternatively, login links can be found on our main webpage (www.abtutor.com). and click on the 'Download' button on their home page.

  15. questionHow to automate the installation of AB Tutor Version 6
    Introduction Deploying software is something that is typically a pretty simple task. However, this is not necessarily the case when the software you are deploying must be installed on dozens, hundreds, or even thousands of computers. The headache involved in doing this tends to increase as the ...

  16. questionHow do I move the AB Tutor Console from one computer to another?
    To move the AB Tutor Control from one PC to another may vary depending on how you licensed your copies of AB Tutor. If you license your software using the standard online automated system, please follow these instructions: 1. Remove the software from your PC. 2. Log onto the Licence Management ...

  17. questionCan I upgrade my clients without having to reinstall the client program on every machine
    As long as your clients are currently running version 3.0 or later, you can use AB Tutor's built-in client update function to upgrade your workstations without having to re-install the software on each client. 1. Launch the upgraded AB Tutor Program 2. Switch on all your client machines and mak ...

  18. questionCan I try out AB Tutor without purchasing it?
    Yes, schools and organisations can download a trial copy of AB Tutor to use for an evaluation period of 30 days. (We do not send out trial versions of the software for personal use.) The trial copy is a fully-functional but time-limited version of the software. To extend the use of the softwar ...

  19. questionCan AB Tutor Control connect to nComputing virtual desktops?
    Yes, since version 5.5, AB Tutor Control can connect to, watch and control nComputing virtual desktops running Windows. The only AB Tutor function that will not work on nComputing virtual desktops is the remote 'logon' function - everything else functions perfectly. Configuring AB Tutor to c ...

  20. questionAB Tutor V6 Installation
    Download and Install Download the AB Tutor install file (abtcsetup6.msi) from www.abconsulting.com. This single install file is used to install both the client and the tutor programs. The trial version that is available for download is a fully working but time-limited copy of the program. If ...

(Page 1 of 2)     «« |  Prev | 1 | 2 | Next | »»

Powered by

 
 
©  AB Software Consulting Ltd. 2000-2011
 
 Terms of use Privacy policy Ethical Policy
Design by Pixeldom