AB Tutor Control Knowledgebase

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There were 17 articles found in this category:
  1. questionWhere can I find a list of Authorised AB Tutor Resellers?
    Just email sales@abconsulting.com giving details of where your school or organisation is located (remember to include the country!) and we will send you details of any resellers in your area/country.

  2. questionWhen I try to order more licences, I can print a quote but cannot find the 'place an order' button.
    If the licences for your school or organisation were purchased for you by your school district or other umbrella organisation, you will be able to generate quotes to pass to them so that they can purchase licences for you. You will not, however, be able to place an order yourself - the 'place a ...

  3. questionMy School purchase AB Tutor licences through a reseller. Do we have to pay for upgrades?
    We offer all valid registered users of AB Tutor free upgrades to version 5. There is a small charge for upgrading to Version 6. If - you purchased your licence(s) from an official AB Tutor Reseller and - that Reseller has registered your purchase with AB Consulting by giving us details of you ...

  4. questionIs AB Tutor freeware/shareware?
    No, the AB Tutor program is neither freeware nor shareware. All copyright and other intellectual property rights in the AB Tutor software and accompanying user documentation remain the absolute property of AB Software Consulting Limited. This includes all versions of AB Tutor, including the ear ...

  5. questionIf I buy some licences now and some more in a later order, will the earlier purchase be taken into consideration in calculating the cost of licences?
    Definitely! The quantity discount is based on the total number of licences purchased by a single school or organisation account. (Please note that this does not apply to Bulk Buyer Accounts.) So, if a school with no licences purchases 1 licence, they will be charged at the single licence rate ...

  6. questionI want to upgrade my licences to Version 6
    You can upgrade your licences to Version 6 from previous versions for a small fee. To order your licences online, or create a quote for your purchasing department, please follow these instructions: 1. Log onto the Licence Management System 2. Click on the 'quote/order' button at the top of acco ...

  7. questionI am an EC Customer but outside the UK - will I be charged VAT or tax?
    Yes, all of our EC customers will be charged VAT at 15% except in the following cases: 1. If your school/company/organisation has a valid VAT registration number. 2. If the district/school/local authority through which you are purchasing AB Tutor has a valid VAT registration number. So, for ...

  8. questionI am an Australian client - do I need to add GST to the cost of the licences?
    It is our understanding that no GST is payable on licences of AB Tutor purchased online by Australian schools as AB Consulting is a 'non-resident supplier of a digital product' – See Chapter 4 of the Electronic Commerce Industry Partnership - Issues Register, Application of GST to supplies ...

  9. questionHow to upgrade to Version 6
    Upgrades to version 6 are not free. Please do not update your current version 5 installations before purchasing version 6 upgrade licenses. You can download and trial version 6 by installing it on a clean machine. (i.e. one that has not had version 5 already installed). To purchase Version 6, l ...

  10. questionHow to Purchase AB Tutor Licences
    Please note that the information provided below only applies to single schools or companies who have not previously purchased licences. Larger organisations that wish to buy licences for distribution to schools need to contact us directly There are two main ways of purchasing AB Tutor licences ...

  11. questionCan a company buy ten licences at the 10+ rate and resell them singly at the single licence rate?
    Our End User Licence Agreement states that all AB Tutor Control licences are non-transferable. So, if you buy any number of licences and transfer them to a third party without the prior written consent of AB Consulting, you will be in contravention of the End User Licence Agreement and risk havi ...

  12. questionIs AB Tutor Control freeware/shareware?
    No, the AB Tutor Control program is neither freeware nor shareware. All copyright and other intellectual property rights in the AB Tutor Control software and accompanying user documentation remain the absolute property of AB Software Consulting Limited. This includes all versions of AB Tutor C ...

  13. questionIf we were to upgrade to 10 licences from 6 would we still qualify for the discounted 10+ price (backdated to our original purchase)?
    Existing licences are taken into account when subsequent purchases are made. Therefore, in this case, the additional 4 licences you purchase in your second order would be at the 10+ discounted rate. However, we cannot backdate this rate to the original purchase.

  14. questionCan a school order licences using a purchase order?
    We are more than happy to accept purchase orders - in fact, as our clients are mainly schools, this is how the majority of our clients purchase licences. For information on how to do this, please see our knowledgebase item: How to order licences If you are a school district or council wishing ...

  15. questionDo you charge for support, annual maintenance and upgrades?
    We do not charge support or annual maintenance fees as long as users are running the current or previous version of AB Tutor Control. All version 4 licensed users may upgrade to version 5 free of charge. However, from version 6, upgrades will be chargeable.

  16. questionDo your prices include shipping charges?
    We only deliver our software electronically over the Internet - we do not, therefore, need to charge you any shipping costs.

  17. questionHow do I decide on the number of licences I require?
    The software consists of two components, the Teacher (Tutor Control) program and the Student (client) program. The student component is a very small program installed on all the students' workstations that you will need to monitor/control. It can be installed on as many machines as you like as ...


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