You can only give a client the option to chat to a teacher if you enable a privacy policy, and let them know that AB Tutor is running on their machine.
Go to Policy Manager, and create a Policy named something like "Show AB Icon".
Select Enable Privacy as the type of Policy.
Select just the 'Indicate to a user that a Tutor is Connected' option. This will place the AB Tutor Icon in the system tray. The student can right-click on this to call up the chat window.
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