AB Tutor Control Forum/Message Board

Gareth Watkinson · Joined: 05 Feb 2008 Posts: 3

Is it possible to identify the IP of the AB server which applied a policy to an AB client PC?

I've noticed a debug log in the AB Tutor folder under program files but it doesn't by default seem to log policy events.

Thanks.

Andy · Joined: 11 Apr 2005 Posts: 147

A simple 'Set/Clear' policy log is stored to the tutor_debug.log file (ie. the sender) but the command is not logged at the remote client side. We will see about adding this as a log event client side in the next version.

Andy

Gareth Watkinson · Joined: 05 Feb 2008 Posts: 3

That would be useful. Some of our tutors seem to have the incorrect PC's in thier room lists, this would help us to identify them. Thanks.

Andy · Joined: 11 Apr 2005 Posts: 147

Do you mean , if you connect to and watch a machine it's not the actual machine you expect? If so then you could have a DHCP/DNS problem of your network.

Please see http://www.abconsulting.com/ActiveKB/questions.php?questionid=20 for help on this.

Gareth Watkinson · Joined: 05 Feb 2008 Posts: 3

Thanks, but it's not DHCP/DNS related. Is just a simple case of a teacher putting a PC from room B in the room A group.

This obivously causes some confusion for the teacher in room
A when a policy, lock or shutdown is sent from the teacher in room B.

Hope that makes sense.