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AB Tutor help centre

You'll find answers to many common questions here in our Knowledge Base. There’s also a handy user manual for both AB Cloud and In-house Server v9. We’ve also published videos sharing some handy hints & tips about the software.

Because we like to provide the human touch, you can also email us at, or give us a call at +44(0)1372 465000 Mon - Thu: 08:30 - 17:00 GMT/BST Friday: 08:30 -16:00 GMT/BST

Support policy

AB Tutor is committed to offering fast, clear, professional, and friendly support to all our customers. This is free for customers signing up to the Cloud or Server versions.

Whilst we cannot advise you on more comprehensive configuration, security and network management issues related to your individual environment, we want to make the installation process as simple as possible. So, we’ll help you get started by solving any problems you may face installing and running AB Tutor within your school or organisation.


AB Tutor's unique configuration shows within tests that monitoring thumbnails requires around 10 to 20 KB/sec. Using the demo mode to show the teacher's screen requires between 20KB/sec and 1MB/sec depending on the amount of movement on the screen.