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Frequently Asked Questions

How much bandwidth will AB Tutor use?

AB Tutor's unique configuration shows within tests that monitoring thumbnails requires less than 7 KB/sec. Using the demo mode to show the teacher's screen requires around 20KB/sec. One of the lowest in the industry.

What if one of our students has a copy of AB Tutor?

Inbuilt security settings can be enabled to ensure that unauthorised use of AB Tutor within your network is eliminated. This will prevent access to your student or tutor programs with a rogue copy of AB Tutor (tutor console).

Can the students remove AB Tutor from their PCs?

No, unprivileged users are not able to remove the AB Tutor service from your client machines.

My students can pull their network cable out, will this stop AB Tutor from working?

Any policies already applied will stay on the client and continue working. Without network connections you cannot monitor the PC in realtime, but this would be noticeable on the console. Once the PC is reconnected to the network the client will automatically start working again.

Can my students access the AB Tutor Console?

The tutor program can be protected through use of login passwords for both the administrator and teacher.

My school uses VLANs, can I connect through to PCs on different subnets?

Yes, AB Tutor will connect to devices on different subnets.

What's the minimum spec required to run AB Tutor?

AB Tutor supports Windows operating systems from Windows 7 and above, Mac OS X 10.8 and above.

What support do you offer?

Support is free of charge with your licence and covers the current and previous version of AB Tutor.